How exciting it is to hear reports from our members who are travelling again, re-establishing contact with their customers and partners overseas. Building an international profile is timely as our sector continues to attract record investment. Funding for insurtech companies reached $19.8 billion in 2021, up 176% from the prior year, according to research firm Forrester Research.
Also satisfying is seeing members gather in-person for an InsurTechNZ event. Our May event canvassed ways to improve the customer experience, including applying UX to really understand the ‘why’ rather than simply applying existing business requirements. The discussion drew on international research, courtesy of CX consultant Tim Cullinane and the insurance experience of member companies Bounce Insurance, Claim Central Consolidated and Sentro. Video highlights will be posted to our LinkedIn page InsurtechNZ.
The topic for the next event is the role of AI in helping insurers provide a fast and seamless but personalized service at scale. Join us on 9th June at JAVLN’s offices in Grey Lynn. Register here.
Welcome to new members FMG, Life Direct and Bounce Insurance, a parametric insurance provider. As our community grows, we are surveying the broader InsurTech sector. Please take a moment to tell us more about your interest in InsurTechNZ in this survey.
Do you have ideas for future events, or simply want to be more involved in InsurTechNZ? We welcome interest from insurtech professionals – contact one of us, or write to firstname.lastname@example.org.
Mark 31st October in your diary for the FinTech Hui, being held in Auckland.
Dale Smith, Co-chair & Blair Turnbull, Co-chair