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Claims Innovation – Improving the Customer Experience When It Matters Most
Event Recording:
About the event:
Join us on 22nd August where an industry panel will share their experiences in digitizing claims. We will hear how data is being applied to remove friction for customers as well as the intermediaries and suppliers who must work together to provide a seamless claims experience.
We will also hear from Paul Franks and Kiran Kulkarni at Appian, a global leader in enterprise low-code platforms, that has helped insurers accelerate claims by 80% while delivering more personalised experiences.
With thanks to our panel moderator and speakers:
- Alex Burgess, Insurance Specialist, Appian
- Benedicte Aase Vabø, COO, Cloud Insurance
- Bryan Munro, Head of Technology & Transformation, NIB
- Matt Williams, Head of Claims Systems & Strategy, Ando Insurance
- Neill Law, GM, Operations, New Zealand Police Association
- Steven Walsh, Chief Client Officer, Gallagher Bassett
Event Details:
- Date: Thursday, 22 August 2024
- Time:
- Location: Amazon Web Services
Level 12, Commercial Bay, 15 Customs Street West, Auckland CBD, Auckland 1010, New Zealand
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