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How might the Contracts of Insurance Act re-define the customer relationship?
The new Act will require insurers to review and update policy documentation and procedures that are integral to the customer experience, including disclosure.
As insurers prepare to transition to the new Act, join us to discuss what this means for data and digital strategies, and what opportunities it offers to improve the customer experience.
With thanks to our speakers:
Ange Nash, CIO, AA Insurance; Charlotte Cockrell, Head of Legal, Remediation & Company Secretary, Fidelity Life; Jon Davies, CEO, InsuredHQ; Levonne Bell, GM of Underwriting and New Business, Partners Life; Mark Banicevich, Industry Engagement Manager, Partners Life, and Russell Hutchinson, Managing Director, QuoteMonster.
Event Details:
- Date: Thursday, 13 February 2024
- Time:
- Location: Partners Life, 1-7 The Strand, Takapuna
- Cost: Free for employees of InsurTechNZ members. $30 for non-members. (Find member companies here https://insurtechnz.org.nz/members/)
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