Improving the customer experience
Improving the customer experience
Join this in-person event to hear different perspectives on how to positively change consumer expectations.
Can’t make it in person? You can also join the discussion via Zoom.
The application of data and digital solutions promises much in the way of improved customer satisfaction and reduced churn for insurers and brokers. At InsurTechNZ’s Member Connect event on 5th May, a panel discussion will discuss best practice UX discovery techniques within an insurance setting and how technology is positively impacting the customer experience during the claims process. We’ll also hear what the research says consumers want from brands.
With thanks to our speakers:
- Jeff Pryde, Country Head at Claim Central Consolidated
- Jaz Wilkinson, Chief Experience Officer at Sentro
- Paul Barton, Founder & Managing Director of Bounce Insurance
- Tim Cullinane, Director of Pilgrim CX.
In-person registrations and networking from 5.30pm.
Panel begins at 5.45pm until approximately 6.30pm, followed by networking.
Supported by:
